Privacy Policy/Terms and Conditions

Overland Bond & Investment is committed to protecting your privacy. This Privacy Policy & Terms and Conditions explains how we collect, use, and safeguard your personal information.

 

Information We Collect

When you open an account with Overland Bond and Investment, we may collect the following personal information:

• Your name

• Your email address

• Your phone number

 

How We Use Your Information

If you have consented to receive text messages from Overland Bond & Investment you may receive messages related to the following (provide specific examples):

•             Appointment reminders

•             Follow-up messages

•             Billing inquiries

•             Promotions or offers (if applicable)

•             To respond to your inquiries or requests.

•             To provide customer support or follow-up regarding your submitted inquiry.

•             To improve our services based on your feedback.

Example: "Hello, this is a friendly reminder of your upcoming payment with Overland Bond and Investment on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

 

Opt-In Method:
You may opt-in to receive SMS messages from Overland Bond and Investment in the following ways:

• Verbally, during a conversation
• By filling out a paper form
• By email

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

Message Frequency

• Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your inquiry, account and/or payments.

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your account status."

 

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

 

 

Sharing of Information

We do not sell, rent, or share your personal information with third parties, except:

• When required by law or to comply with legal processes.

• When necessary to protect the rights, property, or safety of our company, employees, or customers.

• The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes or affiliated companies.

 

Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

 

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request correction or deletion of your personal information.

 

To exercise these rights, please contact us at 773-772-2500.

 

Help

If you are experiencing any issues, you can reply with the keyword HELP or you can get help directly from us by calling us at 773-772-2500 or at info@overlandbond.com

 

Standard Messaging Disclosures

•             Message and data rates may apply.

•             You can opt-out at any time by texting "STOP."

•             For assistance, text "HELP" or visit our PRIVACY POLICY and TERMS AND CONDITIONS pages.

•             Message frequency may vary

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

 

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Overland Bond & Investment

773-772-2500

info@overlandbond.com

www.overlandbond.com

Effective Date: March 10, 2025